I got the chance to help a family pre-arrange their funeral last week. It was a new customer in a new town, in a new state and I was able to help them go through our paperwork and premiums. It’s been awhile since I’ve gotten to spend time actually writing a contract and get back into the process of helping families directly. It was nice and rewarding. I had to knock of some off some of the rust – but the whole process flowed along just as it should and everyone walked away feeling good about what took place. With that being said – I wanted to post an article we published in our Security National Life Newsletter sometime ago about helping families. I hope you like it.Continue Reading
Research demonstrates that 52% of families would gladly provide preplanning referrals, but only 5% have ever been asked.Continue Reading
You didn’t wake-up one morning and “be” a funeral director or preneed counselor…we were all trained to be those. That training came from someone providing us information on the “how to” portion of the vocation and we took that and cultured it into the value of our profession.
I like football. I like the game, I like the intensity, I like the competition and I like the strategy behind the coaching. In football, the coaches and team have aligned goals; to score points. Each and every action during the game is based on the goal of scoring points. In the funeral industry, the game is replaced by service and the intensity is revealed in compassion.Continue Reading
- Tip #1 – Identify your top two priorities each day…
The top people did what was expected of them
—AND THEN SOME.
They were considerate and thoughtful of others
—AND THEN SOME.
They met their obligations and responsibilities fairly and squarely —AND THEN SOME.
Sometimes it takes a tragedy or a shock to the system for us to realize that things may not always be the same tomorrow as they are today. In our industry we should be the first to know this and plan for the future.Continue Reading
They are well-thought-out rituals that, at least for a day or two, demand your time, focus and attention. Like no other time before or after the death, the funeral invites us to focus on our past relationship with that one, single person and to share those memories with others.Continue Reading
“Sometimes life throws us obstacles that feel insurmountable.” said Robert J. Biggins, Former NFDA President.
The Bow Tie project began at Faulkner Hospital in Boston, from the vision of the talented medical team of Steve Drewniak, Larry Starr and Paul Rizzolli. In 2004, my dear wife Chris was diagnosed with Multiple Sclerosis.Continue Reading
As a preneed agent I had to work according to a schedule or I would find myself potentially wasting days because I didn’t have a routine or Daily Work Plan. I would like to pass on to you the plan I developed.Continue Reading
Read these commandments.