If you’re sharing on social media to build your personal brand, connect with families, or attract new leads—understanding your social media metrics matters. In fact, learning how to read your social media metrics for insurance agents is one of the smartest ways to improve your outreach. These numbers tell you what’s working, what’s not, and how to improve over time.
Let’s break down the three most important metrics to track:
What it is:
Interactions are the direct actions people take on your posts. This includes:
👍 Likes
💬 Comments
🔁 Shares
📌 Saves
👆 Clicks to your profile or bio links
Why it matters:
High interactions tell you one thing: people care about what you’re posting. Whether they’re saving your post for later or sharing it with someone else, these actions mean your content is valuable and relatable.
💡 Tip: Posts that educate, inspire, or ask a question often get more interaction. Try sharing helpful funeral planning tips, agent success stories, or behind-the-scenes moments from your day.
2. Reach
What it is:
Reach is the total number of unique people who saw your content. If your post reaches 1,000, that means 1,000 different accounts viewed it.
Why it matters:
The higher your reach, the more people are seeing your message. That’s powerful for building brand awareness—especially when you’re trying to stand out in a competitive market.
📈 Reach is affected by:
The time of day you post
Whether people are sharing your content
The use of strategic hashtags
💡 Tip: Use location tags and relevant hashtags like #PreNeedLifeInsurance or #FuneralPlanningTips to expand your reach.
3. Engagement Rate
What it is:
Engagement rate measures how much people interact with your content compared to how many people saw it.
Formula:
Engagement Rate = (Total Interactions ÷ Total Reach) × 100%
Why it matters:
This is one of the best indicators of whether your content is hitting the mark. A high engagement rate means your audience is not just seeing your posts—they’re reacting to them.
Even better? Instagram’s algorithm loves engagement. The more people interact with your content, the more the platform will show it to others.
💡 Tip: Don’t just post—engage back. Reply to comments, thank people for sharing, and connect with other local accounts. Social media is a two-way street.
You don’t need to be a social media expert to make a difference. By understanding social media metrics for insurance agents, you can make smarter choices, reach more people, and build real connections that lead to long-term growth.
Tracking your numbers doesn’t just help your social media—it helps your business.
Want help improving your posts or checking your insights? Reach out to the Marketing Team—we’re here to help!


