SMS/Text Messaging Terms of Service
Consent to Receive Text Messages
By providing your mobile phone number to Security National Life Insurance Company (“Security National Life,” “we,” “us,” or “our”), you expressly consent to receive text messages (SMS/MMS) from us at the phone number you provided. These messages may include, but are not limited to:
- Policy updates and notifications
- Premium payment reminders and confirmations
- Appointment reminders
- Renewal notices
- Important account information
- Customer service communications
- Educational information about your policy or available products
- Aftercare services
Message Frequency
Message frequency varies depending on your policy and account activity. You may receive multiple messages per month, though most communications will be sent on an as-needed basis related to your specific policy and account status.
Costs
Standard message and data rates may apply based on your mobile carrier’s plan. Please contact your mobile carrier for details about your specific plan and any applicable charges.
Message Delivery
Wireless carriers are not liable for delayed or undelivered messages.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. Please note that opting out of SMS communications may impact our ability to provide you with timely updates about your policy.
Help
For assistance, reply HELP to any message, or contact our customer service department at 800-574-7117 or by email.
Privacy
We respect your privacy. Information provided through SMS communications is subject to our Privacy Policy, available at https://securitynationallife.com/privacy/
Age
You must be 18 years of age or older to opt in to SMS communications.
Changes to Terms
We reserve the right to modify these SMS Terms at any time. Changes will be effective immediately upon posting to our website. Your continued consent to receive messages after changes constitutes acceptance of the modified terms.
Supported Carriers
Our SMS service is available on all major U.S. carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, and others.
Contact Information
Security National Life Insurance Company
433 Ascension Way, Suite 600
Salt Lake City, UT 84123
Phone: 800-474-7117