Early in my preneed career I tried to look for ways to understand what the best agents do, and then figure out how to mirror these practices. How do we best help people plan for the worst day of their life?Continue Reading
After 34 years in the funeral industry,
I often wondered why management teaches that closing is most important for preneed agents to learn, but emphasize openings very little.
I have come to the conclusion there is NO SUCH thing as a closing.Continue Reading