How to avoid common mistakes with your funeral home as a funeral director. We all make mistakes in our personal lives, love lives, and at work. It doesn’t matter how many times I’ve done something, every once in a while, I’ll slip up without even realizing my mistake. I’ve been […]
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Funeral Director, Meet Event Planner
A match made in heaven: What can funeral directors learn from event planners? How to celebrate. Funeral directors can get into the drudgery of routine, and that attitude shows in their work. Event planners have a different perspective because each of their events is a different kind of celebration. Are […]
Continue ReadingWhat NOT to give your Dying Loved One
In my experience working in a Skilled Nursing Facility, I found myself interested in the gifts people give to their loved ones who are dying. My years of observations have led to some strong opinions about what is appropriate to give to a dying person, and what is awkward and […]
Continue ReadingHonoring Funeral Professionals
Honoring funeral professionals on Labor Day In honor of Labor Day, we dedicate this post to all funeral professionals who spend their lives serving the community and positively impacting families. We are grateful for your hard work and passion for this industry, and we give you all the kudos for […]
Continue ReadingMacabre Museums: Bone Displays You Can’t Miss!
Human history is filled with grisly, nightmarish realities that seem to belong more in scary stories than social studies classes. But our perception of a past that is menacing and macabre is not necessarily accurate. Take bones for example. It was actually a Christian tradition to store bones in catacombs […]
Continue ReadingHow To: Get your Voicemail Returned
Tips for final expense agents leaving sales voicemails. One of the biggest frustrations about final expense insurance sales is reaching people who will follow through. I get requests for quotes all the time and people get me all the information I need for the quote but then never return my […]
Continue ReadingIf I Didn’t Pre-Plan For…
I don’t know about you, but I tend to fall into the trap of Procrastinating (with a capital “P”). I made it through college by last-minute late nights, I prepared for job interviews in the car on the way there, and I’m often scrambling for ingredients that I haven’t purchased […]
Continue ReadingHow NOT to Respond To Negative Reviews
Responding to negative reviews online. As a funeral home, it’s important that you encourage your clients to review your services online. We recommend review incentives, Facebook profiles, and updated Google photos & hours. However, this wonderful internet tool also provides an anonymous platform for ranting and raving and disgruntled, complain-y […]
Continue ReadingAm I Oversharing?
Grieving on Social Media and How to Check That You’re Doing it Right As social media sites like Instagram and Facebook become more commonplace for internet users of all ages, the etiquette and acceptable social niceties become more solidified and widespread. We all have that friend who overshares about every […]
Continue ReadingTools of the Trade: Public Speaking and Sales
Learn how to apply public speaking success to sales! As final expense insurance agents and preneed salespeople, we can learn a lot from successful public speakers and the tools of the trade they have to master. Using public speaking strategies to refine your sales practice will help you gain more […]
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