My mother had two overused sayings about attitude that I didn′t fully appreciate until recently!
“Practice makes perfect,” was generally reserved for one of two occasions. Either my fingers were sore from the old keys of an ancient upright piano during practice or I was on the ground after being bucked off a horse.
The other day I walked in a local sandwich shop.
As I stopped in, I listened to the clerk as they sold a sandwich. In previous visit, the question was asked “What do you want on it?” A seemingly standard way of filling an order. But today something different was happening.Continue Reading
After 34 years in the funeral industry,
I often wondered why management teaches that closing is most important for preneed agents to learn, but emphasize openings very little.
I have come to the conclusion there is NO SUCH thing as a closing.Continue Reading
It can be tempting to deviate from the assigned script when selling preneed.
Following a script can be difficult at times.
This feeling is no stranger to insurance agents from any walk or industry.
George was a kind, generous, faithful, hard-working man, who touched the lives of everyone around him. He was a positive influence in the community and focused on helping others.Continue Reading
No matter what you are trying to sell
there will always be objections.
All people in sales must confront this challenge.
The price is high, I need to talk to my kids, I already have insurance, I’m not planning on dying anytime soon… the list goes on and on.Continue Reading
Most funeral directors I know love to get out and take trips. Plans are made about when to leave, where to stay, which sites to see, and when to return. A lot of planning goes into trips!
However, have you ever asked these friends how they would return if a tragic accident should happen?Continue Reading