How NOT to Respond To Negative Reviews

Responding to negative reviews online. As a funeral home, it’s important that you encourage your clients to review your services online. We recommend review incentives, Facebook profiles, and updated Google photos & hours. However, this wonderful internet tool also provides an anonymous platform for ranting and raving and disgruntled, complain-y […]

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Tools of the Trade: Public Speaking and Sales

Learn how to apply public speaking success to sales! As final expense insurance agents and preneed salespeople, we can learn a lot from successful public speakers and the tools of the trade they have to master. Using public speaking strategies to refine your sales practice will help you gain more […]

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Shifting Attitudes of the Public: Funeral Costs

I had a conversation with a colleague of mine who I would consider a well-informed and responsible “millennial.” He asked me how much the average funeral costs, and when I told him the answer (about $7,300), he scoffed and replied, “For what? What do you get for that money?” This […]

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Green Burial Topic: Burial Clothing

The new frontier of environmentalism has created some fascinating trends in the funeral industry. The new fashion in the death industry is green and ecologically-responsible clothing. Infinity Burial Suit Artist and entrepreneur Jae Rhim Lee has designed and created the ultimate green burial suit: a shroud lined with flesh-eating mushrooms […]

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Industry Spotlight: C&J Financial

Are you tired of waiting weeks or months to receive payment from insurance companies for your goods and services? Our industry spotlight and sister company, C&J Financial, exists to solve that problem. C&J’s Fast Funding Insurance Assignment program eliminates the hassle and cash flow delay associated with insurance assignments by […]

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Community Outreach Ideas for Funeral Homes

We’ve gotten requests ever since our “Become a Part of the Community” post from October of 2016 (you can read that here) for more ideas on how to reach out to the community as a means of advertising as well as a gesture of camaraderie. Community outreach can be a […]

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Industry Spotlight: Family Animal Services of Utah

We in the funeral industry have intimate knowledge of what your family goes through when you lose a loved one. Though we help people all around the country grieve their human companions when they pass away, one company in Utah is making it their specialty to help people grieve their […]

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Useful Technology You May Not be Using

As a final expense or preneed insurance agent, there are a lot of tools that you use daily to run your business. Today I’m here to talk about useful technology you may or may not be using to increase your productivity and help your workflow. Google Suite Google Drive and […]

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